Privacy Policy

Last updated: 26/08/2025

Limitless Web Hosting Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, and hosting plans.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal details: name, email address, phone number, billing address.

  • Payment details: processed securely through Stripe and FreeAgent (we do not store full payment card details).

  • Account details: login credentials, hosting account information, support requests.

  • Website usage data: IP address, browser type, device information, and pages visited (via analytics tools).

2. How We Use Your Information

We use your information to:

  • Provide and manage your hosting services.

  • Process payments and invoicing.

  • Respond to support requests.

  • Send important updates about your account or service.

  • Improve our website and services.

  • Meet legal, regulatory, or tax obligations.

We will never sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your information with:

  • Payment processors (Stripe, FreeAgent) for secure transactions.

  • Technical partners (such as server providers) strictly for delivering our services.

  • Legal authorities if required by law.

4. Data Storage & Security

  • Your data is stored securely on servers within the UK and/or EU.

  • We use encryption, secure access controls, and monitoring to protect your information.

  • Access to your data is limited to authorised personnel only.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your data (subject to legal obligations).

  • Object to or restrict certain processing.

  • Request a copy of your data in a portable format.

To exercise these rights, contact us at info@limitlesswebhostingltd.com

6. Cookies

Our website may use cookies to improve your browsing experience and analyse site traffic. You can manage or disable cookies in your browser settings.

7. Data Retention

We keep your personal information only as long as necessary to:

  • Provide services to you.

  • Meet legal, tax, or accounting requirements.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: info@limitlesswebhostingltd.com
📍 Address: Limitless Web Hosting Ltd, 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB, GB